When human review becomes a rubber stamp

I disagree with a lot of what comes out of California’s legislature. Some of their laws seem to create solutions for problems that don’t necessarily exist. But every now and then, they get something right,…

The standard you ignore becomes the standard you accept

One of the easiest ways to lower a standard is to do nothing. I don’t have to change a policy or announce a new rule. I can just see the same problem enough times and keep walking past it. Eventually, everybody figures out that whatever the written rule says, this is what we actually accept….